Media & Communication

Customer Service Agent at Bizadix Agency

  • Company: Bizadix Agency
  • Location: Nigeria
  • State: Lagos Jobs
  • Job type: Full-Time
  • Job category: Customer Service Jobs in Nigeria

 

Job Description

Bizadix Agency, a company that is into Trading services, IT services and General merchandise, is recruiting to fill the position below:

Job Title: Customer Service Agent

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.

 

Requirements and Skills

  • High School Degree
  • 2 – 4 years of work experience.
  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively.

Remuneration

N75,000 – N80,000 Monthly.

Application Closing Date

30th July, 2022.

Method of Application

Interested and qualified candidates should send their CV to:

info.bizadixagency@gmail.com

using the Job Title as the subject of the email.

Add Comment

Click here to comment on this Jop